Rye House Gatehouse Assistant
Department:
Location:
Working with:
Time:
Rangers service
Rye House Gatehouse, Rye Road, Hoddesdon, Herts, EN11 0EH
Ranger Team North
Flexible, depending on opening hours of the site
Purpose
To open and staff the Gatehouse at Rye House giving information to visitors, taking donations, talking to the public about the history of the site and the park in general, and reporting any issues.
Details of role
To assist the Ranger service by opening and closing of the building.
To provide a positive visitor experience for visitors to the park
To assist the Ranger service with handling donations from visitors
To provide visitors with general information about the park
Uniform provided for periods of duty
Personal attributes
Should be friendly and outgoing.
Can use own initiative, and deal responsibly with situations as they arise.
Self-reliant, motivated, committed and enthusiastic.
Able to be flexible and co-operative, willing and able to learn new skills and work as part of the team or alone as required.
Is good humoured and approachable.
Can use a “common sense” approach.
Should have an interest in history\local history\historic buildings.
What's in it for you
An opportunity to develop skills and confidence in customer service and talking to members of the public.
An opportunity to discover more about the history of Rye House Gatehouse and the local area.
An opportunity to meet new people and have fun.
General
To carry out tasks in line with the Authority’s policies and procedures including:
The Authority’s Health and Safety Policy
The Authority’s Volunteer Policy
Volunteer induction pack rules and regulations
Undertake induction, training, and development consistent with your role.
Must be willing to attend First Aid training.