We aim to encourage the use of our venues from disadvantaged groups, by offering below market, or concessionary rates for activities* to help treat all people fairly.  Based on examples of best practice provided by the Audit Commission, Lee Valley Regional Park Authority (LVRPA) has identified the following groups that are eligible for concessionary pricing:

• Young people aged 18 and under

• Residents aged at the national retirement age or older

• People in receipt of Job Seekers Allowance or Income Support

• Those registered as Disabled under the Equality Act 2010 and, where appropriate, their carers

• Young people in care and their carers, and care leavers under 25

• Under 25s on the following: school/Further Education course, Higher Education course, Modern Apprenticeships, NVQ training schemes and Life Skills training

 

This is adopted by venues and services operated by LVRPA and venues operated on our behalf by GLL.

​​​​

LVRPA's venues and services try to ensure that where feasible concessions are offered to these groups.  At many venues concessionary rates are offered in the form of ‘off peak charges’.  

 

* Concessionary prices aren't offered for services that aren't defined as activities. For those services, for example campsite and marinas, it's not considered appropriate to offer concessionary pricing, in line with the markets in which they operate.